(Main) +1-408-378-4181

(Lessons) +1-408-703-2458

4750 Bucknall Road San Jose CA 95130 US

faq - membership

  1. Can we buy a month to month or half season membership? No, we only offer a seasonal membership. The season runs from early April to early to mid October.

  2. Can we transfer our membership? Unfortunately no. The membership is linked to you and those named under your membership.

  3. Can I buy a single parent membership if my spouse does not swim? No, the Single Parent Family membership is only for a single, divorced, or widowed parent. It is not for 2 parent households.

  4. Can I buy my 12 year old a teen membership? No, a Teen Membership is only for teenagers between 14 and 18 years old.

  5. I have a Family Membership, can I have my babysitter or grandparent bring the kids sometimes? Yes, but you would need to add him/her onto your membership for an additional $50. There are a maximum of 2 additional non-dependents allowed per membership. Please check "additional non-dependents" on the membership application.

  6. I have family visiting from out of town during the summer, can I bring them to the pool under my membership? Sure, just purchase a guest punch card. We have single day passes for $4 and punch cards for 10 visits for $35 which can be purchased at the gatewatch desk. Please have them sign in at the gatewatch desk.

  7. We are a family with one child, do I pay the same as a family with two or more children? Yes, all families pay the same amount, regardless of the number of children.

  8. Do you offer any discounts to special groups? We do offer a 10% discount on membership for seniors (65+), veterans and the disabled. Please provide ID.

  9. Do you offer any other discounts for promotions? We offer an Early Bird discount, which includes 10% off membership to anyone that signs up before January 31st. We periodically offer other short-term promotion which are advertised in our newsletter or on our website. There is also a New Member Credit and Referral Credit if you refer a new member to the Cabana. Please see website for more details.

  10. Why isn't the pool open more hours, particularly during the week during the spring and fall? Our City Conditional Use Permit restricts our operating hours and is closely tied to the schedule at Baker Elementary School.  We also need to allow time for cleaning and maintenance of the pool.

  11. Do you offer adult lap swim times?  Yes, adult swim is offered the last 15 minutes of each hour during recreational swim when a lifeguard is on duty and also Sunday mornings from 11am-12pm (or 12:30pm during summer hours) throughout the pool season. For more info on adult swim, click here.